Terms of service

Last updated: 28 February 2026

Welcome to Litiro.

These Terms of Service (“Terms”) govern your use of the Litiro website, software, and services (collectively, the “Service”) operated by Litiro (“we”, “us”, or “our”).

By creating an account or using the Service, you agree to these Terms.

If you do not agree to these Terms, you must not use the Service.

1. Description of the service

Litiro provides software that helps businesses collect, store, and process lead data and send related events to external systems such as advertising platforms, CRMs, and other integrations.

The Service may include features such as:

• Lead data ingestion
• Data processing and storage
• Event logging and timelines
• Webhooks and integrations
• Conversion tracking and reporting

We may change, improve, or discontinue features of the Service at any time.

2. Eligibility

You must be at least 18 years old and capable of entering into a legally binding agreement to use the Service.

If you use the Service on behalf of a company or organization, you confirm that you have authority to bind that entity to these Terms.

3. User accounts

You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Ensuring that your account information is accurate

You must notify us immediately if you suspect unauthorized access to your account.

4. Acceptable use

You agree not to use the Service to:

• Violate any laws or regulations
• Transmit unlawful, fraudulent, or harmful content
• Attempt to gain unauthorized access to the Service or other systems
• Interfere with the operation or security of the Service
• Process personal data in violation of applicable privacy laws

We reserve the right to suspend or terminate accounts that violate these rules.

5. Customer data

You retain ownership of all data that you submit to the Service (“Customer Data”).

By using the Service, you grant us permission to process, store, and transmit Customer Data solely for the purpose of providing the Service.

You are responsible for ensuring that:

• You have the right to collect and process the data you send to the Service
• Your use of the Service complies with applicable data protection laws

6. Integrations and third-party services

The Service may connect to third-party platforms such as advertising platforms, CRMs, or other software systems.

We are not responsible for:

• The availability or reliability of third-party services
• Changes made by third-party providers
• Data loss or errors caused by third-party systems

Your use of those services is governed by their own terms and policies.

7. Service availability

We aim to keep the Service available and reliable, but we do not guarantee uninterrupted or error-free operation.

The Service may occasionally be unavailable due to maintenance, updates, or technical issues.

8. Fees and payments

Some features of the Service may require payment.

If you subscribe to a paid plan:

• You agree to pay the applicable fees
• Fees are billed in advance unless otherwise stated
• Fees are non-refundable unless required by law

We may change pricing with reasonable notice.

9. Termination

You may stop using the Service at any time.

We may suspend or terminate access to the Service if:

• You violate these Terms
• Your use creates risk or legal exposure for us
• Required by law

Upon termination, your access to the Service will end, and we may delete your data after a reasonable retention period.

10. Intellectual property

The Service, including its software, design, and content, is owned by Litiro and protected by intellectual property laws.

These Terms grant you a limited, non-exclusive, non-transferable right to use the Service.

11. Disclaimer

The Service is provided “as is” and “as available”.

To the maximum extent permitted by law, we disclaim all warranties, including:

• Merchantability
• Fitness for a particular purpose
• Non-infringement

We do not guarantee that the Service will meet your requirements or produce specific business results.

12. Limitation of liability

To the maximum extent permitted by law, Litiro will not be liable for any indirect, incidental, or consequential damages, including loss of revenue, data, or business opportunities.

Our total liability arising out of or relating to the Service will not exceed the amount you paid for the Service during the previous 12 months.

13. Changes to these terms

We may update these Terms from time to time.

If we make material changes, we will provide notice through the Service or by email.

Your continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

14. Governing law

These Terms are governed by the laws of England and Wales, and the courts of England and Wales shall have exclusive jurisdiction.

15. Contact

If you have questions about these Terms, you can contact us using the form on this site.